Print Features
A complete managed print operation inside your PSA. Collect meters, bill the click, dispatch the technician, and ship the toner — all from one platform built for print service providers and copier dealers.
Managed Print Capabilities
From Meter Read to Invoice.
Purpose-built for managed print providers, copier dealers, and print shops. Every device, every page, every service call — tracked, billed, and profitable.
Fleet Discovery & Meter Collection
Every printer, MFP, and production device on record with make, model, serial, service tag, location, and full custom fields. Meters arrive through your collection agent or monitoring integration — no clipboards, no spreadsheets.
Click Billing & Contract Reconciliation
Mono and color click rates, included-page allowances, overage tiers, and minimum commitments — calculated per contract and pushed straight into invoicing and your accounting platform.
Meter-Driven Preventive Maintenance
Schedule service by page count, by calendar, or by device condition. Hit a counter threshold and the work order is generated, the checklist is attached, and the visit lands on the dispatch calendar automatically.
Service Desk & Technician Dispatch
Intelligent ticket routing with response and resolution SLAs, mapped dispatch, and technician assignment on a single calendar shared with scheduled maintenance. First-call resolution, tracked by device.
Work Orders, QR Labels & Sign-Off
Printable work orders with checklist steps, parts consumed, and a customer signature block. Every device carries a QR label — scan it on site to open the record and start the job.
Toner, Parts & Purchase Orders
A full consumables and parts catalog with on-hand counts, bin locations, reorder thresholds, and vendor records. Parts reserve against the work order, shortfalls raise a purchase order, and receipt updates stock.
Accounts, Contracts & Customer Portal
Multi-site account hierarchies, contract terms, and renewal countdowns in one record. Customers request service, submit their own meter reads, order supplies, and review history from a branded self-service portal.
Fleet Analytics & AI Insights
Cost per page, contract profitability, device health, and toner yield forecasting on live dashboards. Surface the under-performing devices and the contracts quietly losing money before renewal season.