Tag: Events

  • RebelPSA Wins ASCII Edge 2026 Award for Best Exhibit Showcase in San Antonio

    RebelPSA Wins ASCII Edge 2026 Award for Best Exhibit Showcase in San Antonio

    We have some exciting news to share. RebelPSA won the Best Exhibit Showcase award at ASCII Edge 2026 in San Antonio, Texas. This award was voted on by the MSPs who attended the event on October 21–22, which makes it extra special to our team. It didn’t come from a panel of judges. It came from the people we built RebelPSA for.

    The ASCII Edge Winner 2026 medal awarded to RebelPSA for Best Exhibit Showcase
    The ASCII Edge Winner 2026 medal for Best Exhibit Showcase.

    About the ASCII Edge 2026 Award

    ASCII Edge is a conference series from The ASCII Group, a community of independent managed service providers (MSPs) and IT solution providers. Each event brings MSPs together to learn, share ideas, and meet the vendors who serve them.

    At the San Antonio event, attending MSPs voted for the exhibit that stood out the most. They chose RebelPSA for the Best Exhibit Showcase. For a young company, being picked by the MSP community itself means a lot.

    Thank You to the MSP Community

    To every MSP who stopped by our table: thank you. You asked great questions. You told us honestly what works and what doesn’t in your day-to-day. You shared stories about juggling too many tools, chasing tickets, and trying to keep clients happy. Those conversations are the reason we’re here.

    We built RebelPSA to bring an MSP’s help desk, CRM, documentation, and integrations together in one place, so your team spends less time switching screens and more time helping clients. Hearing that this message connected with you, and then getting your vote, is the best feedback we could ask for.

    “This award means so much because it came from MSPs. They’re the people who live this work every day. We’re grateful to everyone who visited, shared their ideas, and voted. We’ll keep listening and keep building.”

    Matt Hutchings, CEO, Rebel Software

    Thank You to The ASCII Group

    We also want to thank The ASCII Group and its team for hosting ASCII Edge San Antonio. Putting on an event like this takes a huge amount of work. From the sessions to the networking to the exhibit hall, everything was well run and focused on helping MSPs grow. Thank you for creating a space where vendors and MSPs can truly connect.

    Back of the ASCII Group award plaque reading San Antonio, TX, Best Exhibit Showcase
    San Antonio, TX – Best Exhibit Showcase.

    What This Award Means for RebelPSA

    An award is nice, but what matters most is what we do next. This recognition tells us we’re on the right track. MSPs want a PSA that is simpler, more connected, and built around how they really work. We take that seriously, and we’ll keep using your feedback to guide what we build.

    Here’s what we heard most often at our table, and what we’re focused on:

    • Less vendor sprawl. Fewer disconnected tools and fewer logins.
    • A faster help desk. Clear ticket workflows that keep technicians focused.
    • Better client relationships. A CRM that shows the whole client, not just sales deals.
    • Documentation people actually use. Easy to write, easy to find.

    Missed Us in San Antonio?

    If you couldn’t make it to ASCII Edge, or you didn’t get a chance to stop by, we’d still love to meet you. Our ASCII show special is still open through November 30, 2026. It includes free onboarding, reduced conference pricing with a 24-month price guarantee, and a 60-day money-back guarantee. Visit rebelpsa.com/ascii to learn more.

    You can also read our ASCII Edge 2026 San Antonio announcement to see what we came to talk about.

    Frequently Asked Questions

    What award did RebelPSA win at ASCII Edge 2026?

    RebelPSA won the Best Exhibit Showcase award at ASCII Edge 2026 in San Antonio, Texas.

    Who voted for the award?

    The award was voted on by the MSPs who attended the event.

    What is RebelPSA?

    RebelPSA is a professional services automation (PSA) platform from Rebel Software, built for managed service providers. It brings the help desk, CRM, documentation, reporting, and integrations together in one place.

    Thank You, Again

    To the MSPs who voted, to everyone who stopped by, and to The ASCII Group: thank you. We’re proud of this award, and we’re even more excited about what’s next.

    — The Rebel Software Team

  • RebelPSA Is at ASCII Edge 2026 – San Antonio

    RebelPSA Is at ASCII Edge 2026 – San Antonio

    The Rebel Software team is on the ground in San Antonio, Texas, today and tomorrow — October 21–22, 2026 — for ASCII Edge 2026, The ASCII Group’s MSP-focused conference built by MSPs, for MSPs.

    Why We’re Here

    ASCII Edge brings managed service providers together for peer networking, candid conversations, and practical, real-world insight. That’s exactly the kind of room we want to be in. RebelPSA was built around a simple idea: MSPs don’t need another tool to juggle — they need a platform that orchestrates their integrations into actionable processes.

    We’re here to listen as much as we’re here to talk. We want to hear how your service desk, billing, and client communication actually work day to day, where things fall through the cracks, and what would make your team’s week easier.

    What to Talk to Us About

    • Vendor sprawl — how to cut down the number of disconnected systems your team logs into every day.
    • Service desk workflows — ticketing, email-to-ticket, and automation that keeps technicians focused on the work.
    • Client experience — built-in NPS, CSAT, and CES surveys delivered by email or SMS so you know how clients really feel.
    • Integrations — connecting the RMM, Microsoft 365, and finance tools you already rely on into one clear process.

    Come Say Hello

    If you’re attending ASCII Edge San Antonio, find us and introduce yourself — we’d love to compare notes on running a modern MSP. Can’t make it this time? Reach out anytime through rebelpsa.com and we’ll set up a conversation.

    See you in San Antonio.

    — The Rebel Software Team